Loyalty Programs: What to Know Before Becoming a VIP Casino Player



If you play on a site like the syndicate casino, you may notice a promotion called a loyalty program or VIP program. It is a program for members who are special. Since these members are unique, they also receive special perks. In this article, we will discuss all of the fundamentals of being a premium casino player.

What Are Loyalty Programs?

Loyalty programs are what we can call a rewards program. The more a consumer spends money, the more he gets rewarded. In retail, this is commonly done with cashback programs. In the casino industry, it is called a VIP program.

Different casinos offer different rewards. As such, you need to visit the site’s loyalty program page to learn what they offer. However, it is not uncommon for casinos to offer similar premium reward structures.

Benefits of a Loyalty Program for the Player

Below are some of the common benefits you will find in VIP programs. Check them!

Personal Manager

If you are a VIP member, you will receive priority treatment, especially if you have concerns about your casino account. Non-VIP members will have to wait in line until their concerns get to an available customer service agent.

On top of this, you will also have access to 24/7 support, whereas ordinary members can only call or chat during the casino’s official business hours.


This personal manager is not a single person. It only means you can expect help when you need it.

Personal Gifts

Casinos know your birthday, and most of them offer special gifts to you on your birthday. Here are some examples:

●          Free slot machines spin;

●          Free cash bonuses for wagering;

●          Umbrella, towel, mug, cup, tumbler, etc.

The gifts you receive will vary from one casino to another. Today, most casinos prefer to give things that they can easily offer you online. Physical items come at a cost, so only a few casinos do this today.

Once you receive your extra cash or spins; you need to ensure that you understand the terms and conditions. Some casinos offer free money as gifts, but these gifts must be used in consonance with the existing bonus terms and conditions.

Faster Pay

VIP members often receive their payout faster. Typically, casinos can take up to a week to process your withdrawal. If you are a premium member, your fund transfer will only take a few days, a maximum of three days.

VIP members can also enjoy a higher withdrawal limit. Many ordinary members can only withdraw a few thousand dollars, after which the casino can put their money on hold and then decide when the next withdrawal will be allowed and for how much.

Comp Points

There is a thing called complementary points if you are a VIP. For every amount of money you wager, you get one point. As you accumulate these points, your status as a VIP also goes higher.


You can eventually swap these points for cash. Then, you can use this cash to wager in games. Some casinos allow you to withdraw this money straight to your bank account.

As you get higher in the VIP tier, you will also receive better perks. For example, if your cashback percentage was 1%, it may increase to 5% if you reach a certain threshold or tier.

Exploring the Loyalty Perks

Being a VIP in an online casino has its perks. It is like being a VIP in a land-based casino where you get special treatment and privileges. Online, most of the benefits you get are in the form of cash, cashback, free spins, or free bets. So, why not to explore these?