Tag: report
Shrinking seats and overbooking fuel surge in US airline passengers’ complaints
8 April 2013
Although airlines are getting better at arriving on time and reducing baggage mishandling incidents, passengers are complaining more and getting less happy, as shown by a report on airline quality by ... read more
Online Booking Sites Lose Ground to Traditional Travel Agents
16 November 2010
Due to a growing frustration with online booking sites and a need to interact with actual humans when planning their vacations, travelers are returning from the web to the traditional ... read more